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Policies


Local Emergency contacts

ACCIDENT & CASUALTY


Addenbrooke's Hospital, Hill's Road, Cambridge.

Casualty Dept  Tel: 01223 217118

General Tel: 01223 245151

www.addenbrookes.org.uk


West Suffolk Hospital, Bury St. Edmund's.    Tel: 01284 713000

www.wsufftrust.org.uk


Newmarket Hospital  Tel: 01638 665111

Princess of Wales Hospital, Ely.   https://www.cambscommunityservices.nhs.uk/contact


AMBULANCES

East Anglian Ambulance Ambulance H.Q Hospital Lane Hellesdon Norwich NR6 5NA

Tel: 01603 424255

www.eastamb.nhs.uk/


EAST ANGLIAN AIR AMBULANCE

www.eastanglianairambulance.org.uk

FOR GENUINE EMERGENCIES REQUIRING POLICE, FIRE OR AMBULANCE SERVICES DIAL 999.

REFUSE COLLECTION


East Cambs

Helpline      Tel: 01353 665555 normal weekly collection on Monday

Email:         waste@eastcambs.gov.uk

Website:    www.eastcambs.gov.uk


RECYCLING Roadside collection alternate Mondays for paper, cardboard, glass & garden green waste.


Waste & recycling collection calenders

Wheelie Bin dates


Bottle bank for mixed glass in Coates Drove

Clothes bank on Co-op forecourt .

General recycling facilities at Tesco stores

Recycling info East Cambs


Recycling Forest Heath

CITIZENS ADVICE BUREAU


Newmarket      Tel: 0300 330 1151   Opening times

Mildenhall        Tel: 01638 719111   Opening times


www.citizensadvice.org.uk

ELECTRICITY

If you have a power cut, call 105 – a new, free service for people in England, Scotland and Wales. Find out more at www.powercut105.com       Emergency Tel: 0800 783 8838

ENVIRONMENT AGENCY FLOOD WARNINGS


www.environment agency.gov.uk

GAS


Emergencies at any time    Tel: 0800 111999

Deaf & Hard of Hearing Minicom Textphone   Tel: 0800 371787

Website for info

REGISTRAR OF BIRTHS, MARRIAGES & DEATHS


Cambridge

Castle Lodge, Shire Hall, Cambridge

Tel: 01223 717021. Hours: Mon to Fri 9.00am - 4.00pm. Please ring for appointments.


Ely

74 Market Street, Ely

Tel: 01353 663824. Hours Mon/Wed/Fri 9.30am - 12.30pm.

Please ring for appointments 9.00am - 9.30am


www.cambridgeshire.gov.uk/community/bmd/

R.S.P.C.A.

Cruelty Line     Tel: 0300 1234 999

Donation line   Tel: 0300 1230 346


www.rspca.org.uk

SOCIAL SERVICES


Office Hours                                     Tel: 0345 0455202

Out of Hours Emergency Service  Tel: 01733 561370

STREET LIGHTING


To report faults

Tel: 0800 253529


www.cambridgeshire.gov.uk/transport/lights/streetlighting/

WATER & SEWAGE


Water Leaks                Tel:  0800 77188124 Hour Emergency    Tel: 0345 145145

www.anglianwater.co.uk

TRADING STANDARDS


On our pages we provide information about how to get advice on a consumer issue and how to report concerns to us; it provides advice on the most common problems we come across including scams and rogue traders, and tells residents about the issues we are currently tackling, linking to our most recent articles to help them avoid the problems that other people in the County are encountering.


The link is www.cambridgeshire.gov.uk/consumer.


We also have business pages which provide information on how to seek business advice on trading law issues which might be relevant to small businesses operating locally. If you would also like to include the link to those pages, the web address is www.cambridgeshire.gov.uk/trading


Jackie Marriott

Trading Standards Officer

( Tel: 01954 284657

email: jackie.marriott@cambridgeshire.gov.uk


Trading Standards Department

Cambridgeshire County Council

PO Box 450, Cambridge City, CB23 6ZR


DOG FOULING


“Incidents of dog fouling can be reported to the district council for removal by telephoning (01353) 665555, where any details of offenders and regular times of offences can be passed on at the same time.

“Dog owners should always clear up after their dogs, failure to do so creating an unpleasant and unnecessary hazard for other pedestrians and they risk getting a £50 fixed penalty notices wherever offences are witnessed.”


Problems with Pot Holes, Street Lights, broken Paving etc


Sign up with FIX MY STREET and report the problem.

You can then search for other items that have been

reported and keep a track of all reports, the site also allows

you to add pictures of the problem, add a precise map marker

and update the information if the problem has

been or not been resolved.

FEELING UNWELL Further Choose Well Leaflets from East Cambs Council